International S.C.E.N.A.R. Technology Association

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FEEDBACK on Suppliers

Thank you for taking the time to complete and send enclosed form.

The feedback you provide will help improve the services offered by our supplier community. Your feedback will be shared with the supplier. Both supplier and ISTA welcome any feedback that will help improve our services.

Normally we do not reveal the identity of the person providing the feed-back, unless specifically requested to do so or the situation demands.

Please click on the relevant indicator against each question, (1) indicates the lowest mark, the least satisfaction with the coverage of the issue, (5) indicates the best, the greatest satisfaction. Feel free to identify yourself at the end of this form and / or to add any additional comments.

I would like to provide you with feedback on my experiences with the following S.C.E.N.A.R. supplier -

Name of the Supplier:

Date(s) of Interaction:

Nature of Interaction:

Duration: days

What was the purpose of your interaction?

v.poor neutral very good

Where you treated courteously and with patience? 1 2 3 4 5

Was the outcome of the encounter satisfactory to you? Yes No

Please explain

How well did the Supplier, in your view, adhere to the ISTA-Code of Business?
1 2 3 4 5

Did you feel you got value for money? 1 2 3 4 5

What additional comments would you like make about this encounter?

What would you like to see changed or improved?

The following is optional, it would help to be able to talk more fully with you about any aspect of your feedack

My name is

My e-mail address is

My telephone number is

I would like it made known to the supplier that this feedback was provided by me .

Thank you for your valuable time.